"Surface acting is when front line service employees, the ones who interact directly with customers, have to appear cheerful and happy even when they’re not feeling it. This kind of faking is hard work—sociologists call…



This is a small list of website links to look at when writer a story or even a starter for roleplaying. Want to know how to describe something or someone? Check out this list.

Words to describe behavior

Words to describe someone’s voice

Words to describe…